Who We Are

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Pre-Hospital Emergency Care Training Agency (PHECTA) gather and process your personal information in accordance with this privacy notice and in compliance with the relevant data protection Regulation and laws. This notice provides you with the necessary information regarding your rights and our obligations and explains how, why and when we process your personal data.

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PHECTA’s registered office is at 28 St Albans Road, Tynewydd, Treorchy, Rhondda, CF42 5DDand we are a company registered in England and Wales.

 

We are registered with the information commissioners office and act as the [data controller/data processor] when processing your data.

Our designated Data Protection Officer/Appointed Person is David Morris, who can be contacted by phoning our office or by email: faw@phecta.com or by post at 28 St Albans Road, Tynewydd, Treorchy, Rhondda, CF42 5DD

 

Information That We Collect

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PHECTA processes your personal information to meet our legal, statutory and contractual obligations and to provide you with our products and services.

 

We will never collect any unnecessary personal data from you and do not process your information in any way, other than as specified in this notice.

The data that we collect from is: 

 

• Name

• Address & Contact details

• Course accommodation address

• Company Name

• Company Address

• Company Email Address

• Company Telephone Number

 

We collect information in the following ways:  

 

• Online enquiry form

• Online confirmed course booking form

 

 

How We Use Your Personal Data

 

(Legal Basis for Processing)

 

PHECTA takes your privacy very seriously and will never disclose, share or sell your data without your consent; unless required to do so by law. We only retain your data for as long as is necessary and for the purpose(s) specified in this notice. Where you have consented to us providing you with pre-course information or pre-course correspondence, you are free to withdraw this consent at any time.  The purposes and reasons for processing your personal data are detailed below: 

 

• We collect your personal data, so we can respond to your enquiries if you have used our enquiry form.

• We collect your personal data in the performance of a contract to provide a service to your business or company.

• We collect your data for registration and processing requirements of the relevant awarding body whom we share the relevant information with.

 

Your Rights

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You have the right to access any personal information that PHECTA processes about you and to request information about: –

 

• What personal data we hold about you

• The purposes of the processing

• The categories of personal data concerned

• The recipients to whom the personal data has/will be disclosed

• How long we intend to store your personal data for

• If we did not collect the data directly from you, information about the source

 

If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to do so as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified.

 

You also have the right to request erasure of your personal data or to restrict processing (where applicable) in accordance with the data protection laws; as well as to object to any direct marketing from us.

 

If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the request; this is to ensure that your data is protected and kept secure.

 

Sharing and Disclosing Your Personal Information

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We do not share or disclose any of your personal information without your consent, other than for the purposes specified in this notice or where there is a legal requirement.

 

Safeguarding Measures

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PHECTA takes your privacy seriously and takes every reasonable measure and precaution to protect and secure your personal data.

We work hard to protect you and your information from unauthorised access, alteration, disclosure or destruction and have several layers of security measures in place, including:  SSL, encryptions, restricted access, firewalls, anti-virus/malware detection software.

 

Cookies

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Cookies are small text files that are placed on your computer’s hard drive by your web browser when you visit any website.

 

They allow information gathered on one web page to be stored until it is needed for use on another, allowing a website to provide you with a personalised experience and the website owner with statistics about how you use the website so that it can be improved.

Some cookies may last for a defined period of time, such as one day or until you close your browser. Others last indefinitely.

 

Your web browser should allow you to delete any you choose. It also should allow you to prevent or limit their use.

 

Our website uses cookies. They are placed by software that operates on our servers, and by software operated by third parties whose services we use.

 

We use cookies in the following ways:

 

• to track how you use our website.

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Cookies we use are Google Analytics which measure the performance of our website.

 

How Long We Keep Your Data

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PHECTA only ever retains personal information for as long as is necessary and we have strict review and retention policies in place to meet these obligations.

 

We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed.

 

Where you have consented to us using your details for direct marketing, we will keep such data until you notify us otherwise and/or withdraw your consent.

 

Changes to Privacy Statement

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PHECTA reviews and make changes to this privacy statement from time to time (for example a change in the law).

If changes have been made it is recommended you check our privacy statement regularly to ensure you are up to date.

 

This privacy statement was last updated on 16th April 2018